Having a Home-Start volunteer has been a very positive thing for me and for our family. Her support has reduced my stress levels and she has helped me get in touch with community resources. The fact that I can schedule, organise and rely on someone once a week has been so helpful. I have benefited so much from having a Home-Start volunteer. Highlights for me are: support, a sense of friendship/family, being able to trust someone with the baby, an unbiased listening ear and benefiting from her local knowledge.