Helping families thrive
by supporting kids & parents
since 1989.

We believe that every child deserves the best start in life, and that all parents should have the support they need so their children can reach their full potential.

Home-Start Family Services is a not-for-profit organisation dedicated to helping children and families thrive by providing practical parenting support & training, family case management and community connection.

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Home-Start provides family support throughout NSW & Victoria

Home-Start provides free professional and volunteer support to vulnerable families in their homes and communities. We work with parents who are struggling to cope, with a focus on families with children under 8 years.

We employ professional Family Workers throughout NSW who are flexible to the needs of their community and work with families to promote safety and wellbeing. Home-Start programs are also auspiced through a number of organisations in Victoria.

We’ve mobilised a highly trained team of volunteers who support individual families and help them form strong connections to their local community resources. 

Our aim is to encourages parents’ strengths, treat every family  with dignity and respect, and build emotional wellbeing and confidence for happier, healthier families.

aboriginal flag
torres strait islander

Home-Start National Inc. values and recognises Aboriginal and Torres Strait Islander culture and heritage.

We understand and accept the wrongs of the past and the enormous impact these wrongs have had on generations of Aboriginal and Torres Straight Islander people.  As an organisation we will, at all times, strive to make amends for these wrongs and ensure that they are never repeated.

We will be guided by, and learn from Aboriginal and Torres Straight Islander people to ensure their rights are recognised and upheld.

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Helping vulnerable families

Parents who are referred to us often have little or no support. Sometimes, they’re isolated and experiencing depression, anxiety or other mental health issues. They may be overwhelmed trying to cope with multiple children under the age of five years. They may have escaped domestic violence and many of them are under financial stress.

Do you or someone you support need help?

Stories from our 

families

Since 2016, Home-Start professional workers & volunteers have …

Supported 
6,265
families

Trained
765
volunteers

Helped
13,157
kids under 8yrs

Worked in
20
locations

…and counting

Click on a location to view more information

Service Locations
HAY, MURRUMBIDGEE& CARRATHOOL BENDIGOGREATERSHEPPARTONKEMPSEY& MACLEAYNEWCASTLE &LAKE MACQUARIE